Learn more about our health and safety measures and book your ticket in advance.

The Museum is currently open to individual visitors and groups. To book a program for your group, please complete the pre-reservation form. 

The team has put new measures in place to ensure the safety of our visitors and staff. We hope to provide you with a meaningful Museum visit while following recent public health measures. Please read below to learn more about visiting the Museum:

Prior to your visit

Upon your arrival, please

  • Disinfect your hands (sanitizer will be available)
  • Wear a medical mask. Please note the use of a medical mask is mandatory in our facilities.
  • Complete the questionnaire with your contact information
  • Present your ticket (reserve your ticket online in advance)
  • Use the washroom before entering the exhibition

 During your visit

  • Employees at reception will be wearing masks and will be seated behind a plexiglass barrier
  • Timelines and interactive maps will be available by scanning a QR code. Please bring your own smartphone. (Use your phone’s camera to scan the code or download a scanning app for Android users.)
  • Use of the elevator will be limited to one person or one family unit at a time
  • Feel free to use hand sanitizer available throughout the exhibition

Changes to our facilities

  • The exhibition and the washrooms will be frequently cleaned
  • The cloakroom will be closed

After your visit

The Museum team wishes you a meaningful visit!

If you have additional questions, please don’t hesitate to contact us at: info@museeholocauste.ca.


NB :

  • If you have COVID-19 symptoms
  • If you have been in contact with someone who has symptoms
  • If you traveled to an at-risk area in the past 14 days

Please reschedule your visit