Vaccine passport requirement – Please note that as of October 25th, all visitors aged 13 and over will be required to show proof of vaccination.
Since the beginning of the COVID-19 pandemic, the Montreal Holocaust Museum, through its team, has complied with the sanitary measures required by the Quebec Public Health. Please note that our Museum is located in a building that houses various agencies and services offered to the Jewish community as well as to the general population.
If Museums are exempt from imposing the vaccination passport to their visitors, the Montreal Holocaust Museum must however follow stricter rules to respect the standards required for other agencies located on the community campus.
It is with great sadness that we must refuse entry to some visitors. However, we do so out of necessity and solidarity with the other agencies on campus.
We simply suggest that visitors who are unable to show their vaccination passport postpone their visit until public health regulations have been relaxed.
We thank you in advance for your understanding and send you our best regards.
The team has put new measures in place to ensure the safety of our visitors and staff. We hope to provide you with a meaningful Museum visit while following recent public health measures. Please read below to learn more about visiting the Museum:
Prior to your visit
- Reserve your time-specific ticket via Eventbrite before arriving at the Museum
- Download the Museum application on your smartphone (iPhone or Android) or tablet (iPad or Android). You can use the app in the exhibit to access an audio-guide and survivor testimonies.
Upon your arrival, please
- Disinfect your hands (sanitizer will be available)
- Wear a medical mask. Please note the use of a medical mask is mandatory in our facilities.
- Complete the COVID-19 questionnaire
- Take your temperature (via a non-contact thermometer) with the assistance of Museum staff
- Present your ticket (reserve your ticket online in advance)
- Use the washroom before entering the exhibition
- Please note that if there is a line to get into the exhibit, we will ask you to wait outside the Museum, but inside the Cummings House
During your visit
- Employees at reception will be wearing masks and will be seated behind a plexiglass barrier
- The maximum capacity in the permanent exhibit is 55 people per day
- Visitors will enter the exhibit at 10-15 minute intervals to avoid crowding
- Please visit the exhibition in one direction (indicated by arrows on the ground) and respect the maximum visiting time of 1 hour and 30 minutes
- Timelines and interactive maps will be available by scanning a QR code. Please bring your own smartphone. (Use your phone’s camera to scan the code or download a scanning app for Android users.)
- Use of the elevator will be limited to one person or one family unit at a time
- Feel free to use hand sanitizer available throughout the exhibition
Changes to our facilities
- The exhibition and the washrooms will be frequently cleaned
- The cloakroom will be closed and the benches in the exhibit will be removed
After your visit
- Continue learning about the Holocaust by visiting our virtual exhibits, listening to survivor testimonies, and discovering historical artefacts.
- Keep in touch with the Museum and follow us on Facebook, Instagram, and Twitter.
The Museum team wishes you a meaningful visit!
If you have additional questions, please don’t hesitate to contact us at: email@example.com.
- If you have COVID-19 symptoms
- If you have been in contact with someone who has symptoms
- If you traveled to an at-risk area in the past 14 days
Please reschedule your visit